![]() ![]() If you are dealing with older iPhone models, you can follow the dedicated guide here to force restart the iPhone. Keep pressing the side button until the Apple logo appears. For iPhone X or newer models, press and quickly release the volume up button, do the same for the volume down button, and finally, press and hold the power button. Instead, you can force restart the iPhone. The reboot option won’t work here as you can’t see the screen in the first place. There can be times when you can’t access the iPhone home screen after the call. Step 3: Disable Reduce Motion toggle from the following menu. Step 1: Open Settings app on your iPhone and head to the Accessibility menu. If you have enabled Reduce Motion option, you need to disable it to fix the iPhone whose screen goes black during a call. This is useful on old iPhone models such as iPhone 7/iPhone 8. Reduce Motion option eliminates animations from iOS and makes your phone feel faster. If your iPhone’s screen still goes black during a call, continue reading to try other troubleshooting methods. You should remove such hard cases and covers. If you use a hard case from a sketchy case manufacturer, it can mess up the side button functionality. These companies have precise cases and covers for iPhone to give extra protection. Reputed third-party casemakers sell their options on Amazon or Walmart. If the sensor fails to do so, you can press the side button on your iPhone and manually turn on the display. When you move iPhone far from the ears, the proximity sensor will come into action and turn on the screen. The practice is there to make sure you don’t hit the wrong button during a call. When you answer a call and put your iPhone near your ears, the phone’s proximity sensor will kick in and turn off the screen during the call. ![]()
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